Hi! I'm Shikha Safaya.

I am a PhD candidate in Operations Management at Georgia Tech, advised by Dr. Basak Kalkanci and Dr. Ravi Subramanian. My current research focuses on enhancing service quality and social welfare in Non-Profit Organizations.

I am fascinated by the operations of managing a "charitable" workforce of volunteers. In my dissertation, I look at:

Developing strategic interventions to match volunteer efforts and beneficiary needs.
Exploring the interplay between volunteering and donation decision-making by individuals.

Research Interests:

Setting: Non-profit Operations, Volunteer Management, Education Operations, Socially Responsible Operations, Field-based Research

Methodology: Game Theory, Data Analytics, Econometrics

Check out my field research partners below!

Upcoming Talks

POMS 2025
- Title: "Allocating Volunteers to Beneficiaries in a Non-Profit Organization"
- Time and Venue 1: Friday, May 9, 8-9:30 AM (talk #2). Embassy G.
- Time and Venue 2: Sunday, May 11, 9:45 - 11:15 AM (talk #3). Embassy E.
DSI 2024
- Title: "Assigning Volunteers to Beneficiaries in a Non-Profit Organization"
- Time and Venue 1: Monday, November 25, 2024, from 1:00 PM to 2:30 PM. JW Marriott Desert Ridge Resort, Floor: Level 1, Grand Canyon 1.
- Time and Venue 2: Saturday, November 23, 2024, 1:00 PM to 2:30 PM. JW Marriott Desert Ridge Resort, Floor: Level 1, Grand Canyon 12.
INFORMS 2024
- Title: "Assigning (Matching) Volunteers to Beneficiaries in a Non-Profit Organization"
- Time and Venue 1: Sunday, October 20, 2024, 2:15 PM to 3:30 PM. Room Summit - 432.
- Time and Venue 2: Monday, October 21, 2024, from 10:45 AM to 12:00 PM. Room Summit - 432.
MSOM Main 2024
- "Assigning Volunteers to Beneficiaries in a Non-Profit Organization"

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